We understand you want to delete your account. We're committed to protecting your privacy and will handle your request with the utmost care.
For the fastest processing, use the account deletion feature within the TryBo app.
Submit a request through this web form for manual processing.
These items will be marked with [DELETED_USER_timestamp] to preserve context for other participants while removing your personal data.
Request received and queued for processing
Identity verification via phone call or SMS OTP
Data deletion and anonymization completed
Data Retention: We retain audit logs for 7 years as required by applicable laws for compliance and security purposes. These logs do not contain personal information after deletion.
Legal Basis: Account deletion is processed under GDPR Article 17 (Right to Erasure), CCPA Section 1798.105 (Right to Delete), and other applicable data protection regulations.
Third-party Data: We will not delete data belonging to other users that may contain references to you (e.g., their call history showing calls with you). However, your personal information will be anonymized.
Backup Systems: Deleted data may persist in encrypted backups for up to 90 days before permanent removal, as required for system recovery and legal compliance.
Our privacy team is here to help with any questions about the deletion process.
